All Stories

Negative Reviews: What to Do, What Not to Do (And How Not to Lose Your Mind in the Process)

Let’s face it: we all love getting 5-star glowing reviews. Those “best service ever!” and “I’ll tell all my friends!” comments make you want to frame your phone and hang it on the wall. But what about the dreaded 1-star review? You know the one — the angry keyboard warrior who seems to be having […]

Negative Reviews: What to Do, What Not to Do (And How Not to Lose Your Mind in the Process) Read More »

Google Local Service Ads

The Contractor’s Guide to Google Local Service Ads: Everything You Need to Know to Succeed In the competitive world of contracting, standing out from the crowd and reaching potential customers is crucial. Google Local Service Ads (LSA) offer a powerful tool to achieve this goal. These ads can help contractors increase their visibility, attract more

Google Local Service Ads Read More »

Negative Reviews – Do’s & Don’ts

Understanding Negative Reviews: A Comprehensive Guide Introduction In today’s digital age, online reviews play a critical role in shaping consumer perceptions and influencing purchasing decisions. Negative reviews in particular, can significantly impact a business’s reputation and success. This comprehensive guide will explore what negative reviews are, what to do and not do when handling them,

Negative Reviews – Do’s & Don’ts Read More »

Online Chat & Why It’s Essential

In today’s fast-paced digital landscape, online chat has become an indispensable tool for businesses aiming to provide exceptional customer service. This video explores the critical importance of online chat, highlighting how it enables real-time communication, reduces response times, and enhances customer satisfaction. With customers increasingly expecting instant support, the convenience and immediacy of online chat

Online Chat & Why It’s Essential Read More »

The Cornerstones of Social Media: The Key Elements to success

Building a strong foundation in social media is crucial for any business looking to thrive in the digital era. This video provides a deep dive into the essential elements of social media success, offering insights into how to establish a solid presence across various platforms. From understanding the importance of creating a consistent brand voice

The Cornerstones of Social Media: The Key Elements to success Read More »