Negative Reviews: What to Do, What Not to Do (And How Not to Lose Your Mind in the Process)
Let’s face it: we all love getting 5-star glowing reviews. Those “best service ever!” and “I’ll tell all my friends!” comments make you want to frame your phone and hang it on the wall. But what about the dreaded 1-star review? You know the one — the angry keyboard warrior who seems to be having […]