Right of cancellation:
You can cancel your subscription at any time. You must cancel your subscription before it renews for a subsequent month in order to avoid being charged for the next month’s subscription fee. If you cancel your subscription, the cancellation becomes effective at the end of the then-current monthly subscription period. You may cancel your subscription through your account in your dashboard, or by contacting us through our help center.
Since the website offers non-tangible, irrevocable digital goods, we ONLY provide limited refunds after the membership is purchased, which you acknowledge prior to purchasing any membership on the website. You can request a refund for a subscription within 7 days from your initial purchase, as long as you haven’t downloaded more than five files and haven’t made use of any downloaded content. Submit a request in writing using our contact form. We do not provide credit, refunds or prorated billing for subscriptions that are cancelled mid-month. In such circumstance you will continue to have access to your subscription until the end of the monthly billing cycle. Monthly subscriptions are not refundable mid-month or after 7 days due to the nature of digital download product being offered. Courses do not qualify for refunds – no exceptions. For any and all custom solutions please refer to the terms of sale when you purchase a custom solution through our team and the contract it involves.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below: firstname.lastname@example.org
This document was last updated on February 28, 2022.