The 2024 State of the Contractor Call Center

Your Compass for Success in Sales, Operations, and Technology this Year

How do you stack up to competitors?

If you want to truly grow, you need to understand how your performance compares to industry averages.

In this 2024 State of the Contractor Call Center report, we surveyed over 125 home service call centers to bring you benchmark data and insights on:

  • Set and close rates
  • Lead generation and sales
  • AI readiness…and much more.

Use it to assess your call center performance and strategize for growth in 2024. Download it today!

About Hatch

Hatch makes it easy for home improvement businesses to set more appointments, close more sales, and get more out of their marketing investments—in a fraction of the time.

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